Payment disputes are rare on Wishgain. When one occurs, it is handled through a structured process that is fair to both the creator and the supporter.
đ€ Who does what
The payment processor runs the formal investigation according to card network rules and timelines.
Wishgain gathers and submits transaction evidence, keeps you informed and, where useful, helps the creator and supporter reach an amicable resolution.
The supporter's bank makes the final decision on a chargeback.
âł What you can expect
An email from Wishgain as soon as a dispute is opened on one of your gifts.
The disputed amount is placed on hold in your balance until the case is closed.
A decision typically within 30 to 75 days, depending on the card network.
Funds are released to you if the dispute is won, or returned to the supporter if it is lost.
Wishgain does not profit from disputes and does not take sides arbitrarily. For details on prevention, see Chargeback Protection. Refund requests outside the dispute process can be sent to [email protected].