Short answer: no, once a gift is placed it cannot be canceled or refunded.
đ Why
At checkout you confirm that your payment is a voluntary gift, that you expect no product or service in return, and that it is non-refundable. That is what makes Wishgain a gifting platform rather than a shop, and it is what protects creators from having money pulled back after they have received it.
Because there is no order to fulfil, there is no cancellation window.
â ď¸ If a creator promised you something in return
That is against our rules. Wishgain is for gifting, not for buying goods or services, and asking for payment in exchange for something is a violation of our Terms.
Message us with the creatorâs profile link and what was promised. We will review the account. To protect everyoneâs privacy we cannot share the outcome of a review, but if a refund is approved you will hear about it in your own conversation with us.
đł If you did not make the payment
If a charge on your card was not made by you, contact us straight away rather than only your bank. We can act faster and we will secure the account.
