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I Can't Log In: How to Get Back In

Sign in with Google, X or email and password, reset a forgotten password, and what to do when the reset email does not arrive.

Written by Ulyana

Most sign-in problems come down to which method you used the first time. Wishgain does not create a separate account for each method, so the one you signed up with is the one that works.


🔑 How you signed up

You can sign in with Google, with X, or with an email address and password. If you created your account with Google and then try an email and password, there will be no password on file, and the sign-in will fail.

If you are not sure which one you used, try Google first, then X. The account opens with the right one.


🔒 Forgot your password

On the sign-in screen, choose Forgot password? and enter your email address. We send a reset link to that address. The link works once and expires, so request a fresh one if it has been sitting in your inbox for a while.


📬 The email never arrived

Check your spam and promotions folders first, and confirm you typed the address correctly. Emails from us come from [email protected]. Adding that address to your contacts stops future messages from being filtered.

Still stuck? Message us in the app or write to [email protected]. Tell us the email address on the account and which sign-in method you are using, and we will get you back in.

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